We'd love to hear from you
If you have questions about our subtitle tools, ideas for new features, or want to collaborate, drop us a line. We aim to respond within one to two business days and prioritize urgent bugs that block translation or downloads.
Tell us which page or subtitle tool you are using and what you are trying to achieve, such as translating SRT files, merging tracks, editing timings, or converting formats. Clear context helps us troubleshoot quickly and keep the experience smooth on mobile and desktop.
We welcome bug reports, feature requests, legal or privacy inquiries, and general feedback about how the subtitle translator, editor, or conversion tools can serve you better.
Contact info
Email: [email protected] (preferred for support, privacy, and legal notices)
X / Twitter: @TranslateSubtitles for quick updates and non-sensitive questions
Messages are handled through your own email client; we do not store message content on our servers.
What you can contact us about
Support: help with translating SRT files, fixing subtitle timing, or resolving errors on the multi-translator, merge, converter, or subtitle editor pages.
Bug reports: steps to reproduce issues such as uploads not appearing, downloads failing, or incorrect language output. Screenshots and file examples help us respond faster.
Feature requests and partnerships: white-label options, educational or agency collaborations, or integrations with your subtitle workflow or translation stack. We review proposals thoughtfully and respond promptly.
Send us a message
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